Dacuda Support
Warranty Information
2 year Standard warranty. Claim your warranty with Dacuda:
Dacuda AG
Zollstrasse 62
8005 Zurich
Switzerland
Support & Software
Hardware Defect
In case of a hardware defect please contact Dacuda to claim your warranty.
Return/Exchange
For returns, exchanges and refunds please contact Projekt Neptun directly via email.
Order Information
New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page.
Save the Date
Our Spring Wave is over, now you will have to be patient until the start of the fall semester to order a high quality laptop for your studies. Save the date for the Fall Wave, we reopen on September 3, 2018!
Lenovo TP X1 Carbon 5th Gen Laptop Recall
A limited number of laptops may have an unfastened screw that could damage the laptop’s battery causing overheating. Please check here if your X1 Carbon 5th Gen is affected.