All written inquiries as well as parcels can be be sent to our postal address. Please do not send any physical mail to the Help Point locations.
Stiftung Studenten-Discount (SSD)
ETH Post Zentrum
8092 Zürich, Switzerland
For technical support and advice at a Neptun Help Point, please click on the "Need Help?" button to the right and select "Open a support ticket". You can also contact us directly by email.