Impressum
All written inquiries as well as packets can be be sent to our postal address. Please do not send any physical mail to the Help Point locations.
Stiftung Studenten-Discount (SSD)
Projekt Neptun
ETH Post Zentrum
Rämistrasse 101
8092 Zürich, Switzerland
For technical support and advice at a Neptun Help Point, please click on the "Need Help?" button to the right and select "Open a support ticket". You can also contact us directly by email.
Sohos and Big Sur: Work in Progress
Sophos released a Big Sur-compatible version at the end of the first week of March, but it is still buggy. We are in contact with ETH IT Services to test this version and adapt our installation instructions accordingly. You can sign up here to be informed as soon as the compatible download is available.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.