Impressum
All written inquiries as well as packets can be be sent to our postal address. Please do not send any physical mail to the Help Point locations.
Stiftung Studenten-Discount (SSD)
Projekt Neptun
ETH Post Zentrum
Rämistrasse 101
8092 Zürich, Switzerland
For technical support please refer to the Neptun Help Points, contact our support team by e-mail or call +41 44 632 72 00 for an appointment.
You would like to inform at your university about Projekt Neptun and the planned sales waves? Print out the posters or use the projection template. Please contact us if you need a different format.
Questions about order & delivery?
Are you still waiting for your order? You can find all information including the estimated delivery time in the customer account of the respective distribution partner. If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung product, you can view your order and delivery time here. If you have ordered an Apple, you can view your order and delivery time here.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.