Legal Notice
All written inquiries as well as parcels can be be sent to our postal address. Please do not send any physical mail to the Help Point locations.
Stiftung Studenten-Discount (SSD)
Projekt Neptun
ETH Post Zentrum
Rämistrasse 101
8092 Zürich, Switzerland
For technical support and advice at a Neptun Help Point, please click on the "Need Help?" button to the right and select "Open a support ticket". You can also contact us directly by email.
Visit our Showroom
You can check out all the laptops on offer in the showroom. Just drop by on one of the following dates:
Wave Giveaway
Enter the Wave giveaway and win great prizes from us and our partners!
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
Wave Giveaway
Enter the Wave giveaway and win great prizes from us and our partners!
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.