Neptun Wave Fall 2019

2 September - 30 September

Neptun Wave Fall 2019

2 September - 30 September

All written inquiries as well as packets can be be sent to our postal address. Please do not send any physical mail to the Help Point locations.

 

Stiftung Studenten-Discount (SSD)
Projekt Neptun
ETH Post Zentrum
Rämistrasse 101
8092 Zürich, Switzerland

 

For technical support please refer to the Neptun Help Points, contact our support team by e-mail or call +41 44 632 72 00 for an appointment.

 

Documents for download:

Questions about your order & delivery?

If you ordered a HP or Lenovo laptop, Sennheiser headphones, 3Dconnexion, Samsung, NEC monitor or accessories, please call 041 318 40 00 or write an e-mail to our sales partner Pathworks GmbH.

For Apple orders please call 058 225 52 77 or send an e-mail to our sales partner DQ Solutions.

You can track Microsoft Surface orders from your Microsoft Store account.

Swisscom can be reached at 0800 715 007. If you don't get the information you need from the call center, please send us an e-mail.

12. 3. 2019

Projekt Neptun Account

You don't need an account at Projekt Neptun to order. Find out in this article why an account will still be useful in the future.

3. 9. 2018

Battery recall / exchange program from HP

The HP laptops ProBook 440 G4 and ZBook Studio G3 offered in 2016/17 could be affected by a battery recall. Check your battery using this website.

28. 1. 2019

Order Information

New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page

8. 2. 2018