Impressum
All written inquiries as well as packets can be be sent to our postal address. Please do not send any physical mail to the Help Point locations.
Stiftung Studenten-Discount (SSD)
Projekt Neptun
ETH Post Zentrum
Rämistrasse 101
8092 Zürich, Switzerland
For technical support please refer to the Neptun Help Points, contact our support team by e-mail or call +41 44 632 72 00.
Documents for download:
Projekt Neptun Account
You don't need an account at Projekt Neptun to order. Find out here why an account will still be useful in the future.
Questions about invoice and delivery?
For HP, Lenovo and peripherals
call 041 318 40 00 or write an e-mail to our distribution partner.
For Apple orders
call 058 225 52 77 or write an email to our distribution partner.
You can track Microsoft orders in your Microsoft Store account.
Order Information
New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page.