Neptun Wave Fall 2021

6 September - 4 October

Neptun Wave Fall 2021

6 September - 4 October

The Projekt Neptun Account – What is it and Why Should I Register?
13. 6. 2018

Matthias Leutenegger

Neptun Support

Hello there, it’s your friendly Projekt Neptun web developer with an unscheduled announcement.

Starting from first week of June 2018, you might have noticed the register option on the top right of our page. Here, I want to explain why this is something you should consider and what the future plans with it are.

Is this the same account you used to buy your device?

No, the account you can create here is deliberately different from the one you created with Pathworks, Dataquest or Microsoft while ordering. This is because we are not part of either one of these companies and we do not want to gather data about you and your purchase from our partners without your consent, or force you to register your purchase with us. If you want to learn more about how Projekt Neptun works visit the About Us section.

What use is this account to you?

We believe, that the interaction with our customers does not end after purchasing a laptop via our offer. Rather, we want to provide you with comprehensive support services after receiving your device.In other words: we aim for you to have a reliable and competent partner in Projekt Neptun for all questions concerning your device. The first available function is the Neptun Software Service. It allows you to download the commercial versions of Sophos antivirus software and Langmeier Backup for free.

What are our future plans?

In the future, we want to create a place where you can take full advantage of our support services. For this, the capabilities of our account system will be gradually extended over the next months. If you want to be kept up to date, simply subscribe to our newsletter!

 

 

Sohos and Big Sur: Work in Progress


Sophos released a Big Sur-compatible version at the end of the first week of March, but it is still buggy. We are in contact with ETH IT Services to test this version and adapt our installation instructions accordingly. You can sign up here to be informed as soon as the compatible download is available.

16. 3. 2021

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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