The Projekt Neptun Bring your own Device (BYOD) offer


To benefit from our BYOD offer, you need a code. If your school is not on the list of participating schools, please contact us via email. Tell us which school you will be attending and send us a scan or photo of the assignment decision, acceptance letter or other document from your prospective school. We will get back to you immediately and provide you with a code.

Interested schools can also contact us via email with their hardware requirements or recommendations.

Generally, we recommend selected Windows convertibles with a good price-performance ratio for upper secondary school students (high school, middle school and vocational school). For schools that do not exclusively specify convertibles as work devices, selected, classic Windows laptops are available.

Apple MacBook Air or Pro configurations and iPads - the latter are mostly recommended as second devices, for notes, or as a supplement to the MacBook - are displayed for schools that support Apple devices.

Our laptop range will be orderable again from September 2, 2024

Our laptop range will be orderable again from September 2, 2024

The Neptun Fall Wave starts at 12:00 pm on September 2, 2024. Matching laptop models, as recommended by your school, will be displayed here two weeks before the sale opens. Pricing will follow shortly before the sale opens.

FAQ about the BYOD offer


Over the course of a school year, you will have several opportunities to order a laptop or tablet. While the sale dates in the spring and fall are based on the semester dates of the universities, the sale in June is offered specifically for you, as a prospective student of a high school, middle school or vocational school. This way, you'll make sure you have a suitable device for the start of the new school year in August. 

  

Neptun Wave Fall 2024
Monday, September 4 from 12:00 - Monday, September 30 at 24:00

For pupils, students, university staff. Large model selection but not all laptop models are available from stock. Please note the delivery time indicated for each laptop model.

 

Neptun Wave Spring 2025
Monday, February 10 from 12:00 - Monday, March 10 at 24:00

For pupils, students, university staff. Large model selection but not all laptop models are available from stock. Please note the delivery time indicated for each laptop model.

In the BYOD sales wave, the entire offer is reserved for upper secondary school students. The laptop models offered are tailored to the needs of the students. Interested teachers or schools that would like to place smaller institutional orders are advised to wait for the regular Neptune waves or to contact us via email.

You will need a code to identify yourself as a pupil and to access the online stores. We communicate the code to the participating schools early each semester. They forward the code to the new students and their parents.

If you, as a student or parent, did not receive a code as part of the information about BYOD, send us an email with the admission/transfer/school confirmation and we will return the code to you immediately.

After entering the code on our website, you will be redirected to the online store of the commercial partner, where you can place your order as usual. Please note that for legal reasons you must be 18 years old to make a purchase. If you are younger, your parents can make the purchase for you.

HP & Lenovo

You order and pay your order at our sales partner Computacdenter TS GmbH. All laptop models from HP and Lenovo are available from our own warehouse and as long as stock lasts. The delivery takes place immediately after receipt of payment. Your package will be sent by A-Post and registered mail to the desired delivery address in Switzerland or Liechtenstein.

The following payment options are available: Prepayment, credit card (VISA and Master), TWINT, Postfinance Card. If you have chosen "prepayment" as payment method, you will receive the invoice in PDF format to the registered email address. It may take up to one business day before you receive the invoice. If you have not received an email, please check your SPAM mailbox. It usually takes up to another two business days for the payment to be posted.

It is "first come, first serve", your device will not be reserved between order placement and payment receipt if you choose the payment method "prepayment". It can happen that the desired model is sold out until the payment is received and we can no longer deliver it. For this reason, we recommend choosing one of the other payment methods.

Apple

You order and pay your order at our distribution partner DQ Solutions AG. Not all MacBook and iPad models are available from stock. Partly the stocks are small, therefore the availability from stock is "as long as stock lasts". Delivery will be made immediately after receipt of payment. Your package will be sent by A-Post and registered mail to the desired delivery address in Switzerland or Liechtenstein. If a MacBook or iPad model is sold out, it remains available for order, but you must currently expect a delivery time of two to six weeks.

The following payment options are available: Prepayment, credit card (VISA and Master), TWINT, Postfinance Card. If you have chosen "prepayment" as payment method, you will receive the invoice in PDF format to the registered email address. It may take up to one business day before you receive the invoice. If you have not received an email, please check your SPAM mailbox. It usually takes another two business days for the payment to be posted.

The laptops and tablets that are on offer will be published on this page and under hardware two weeks before the online stores open. 

During the regular Neptun Spring or Fall Wave, you can choose from a comprehensive range of laptops, tablets and peripherals. We offer select fixed-configuration laptop models from HP, Lenovo, and Microsoft, as well as the entire Apple MacBook and iPad lineup. However, not all devices are available from stock. To avoid any misunderstandings, please pay attention to the delivery time indicated for each device. If you are not sure, please ask. The offer will be posted under Hardware two weeks before the online stores open.

During the BYOD sales wave, which is open especially for you, the offer is very limited, as we would like to offer only laptop models that are available from our own stock. Since a majority of schools recommend Windows convertibles and laptops for purchase, you can choose between a few different laptop models from HP and Lenovo, which we have configured specifically for pupils and which are available from our own stock. In addition, selected MacBook Air and Pro configurations, which are particularly suitable for the performance requirements of pupils, as well as iPads, are available for order.

The HP and Lenovo laptop models remain available for order while stocks last: if a laptop model is sold out, we immediately remove it from the range. The MacBook Air and Pro models, as well as iPads remain available for order, even if the desired configuration is no longer available from stock. You will be informed by our sales partner about the availability and the expected delivery time.

Instead of iPads, pen tablets from Wacom can be ordered as accessories for Apple MacBooks or regular Windows laptops without touch/pen function in the online store of the Apple sales partner.

Please check your school's hardware recommendations before purchasing. Your school's recommendation is crucial. We recommend iPads or tablets in general as secondary devices, for note taking, in addition to a laptop.

Your laptop should serve you well for years. That is why HP and Lenovo laptops come with a 3-year international warranty.

The third year is also included in the price of Apple MacBooks, more precisely in the configurations recommended by us (DQ CarePlan, CHF 99.-). In the first warranty year, you can handle warranty cases directly with Apple, in the second and third warranty year, the retailer is your contact person.

iPads come with Apple's one-year warranty, and the second warranty year is covered by the retailer. Samsung tablets come with a two-year warranty.

If you need assistance with a warranty claim or support after the warranty has expired, we will be happy to help you via email or at the Help Points ETH Zurich, University of Basel, University of Lucerne and Hochschulzentrum vonRoll in Bern.

Yes, you have the following opportunities to view the offered laptop and tablet models:

Our showroom is located at the ETHZ Campus Hönggerberg, come by and let us advise you. If this is too far away for you, you can send us all your questions via email, we will answer within 24 hours.

During the Spring and Fall Wave, we additionally organize onsite Demo Days: We visit various university locations throughout Switzerland and exhibit our laptop range on site for one day.

What is the added value of purchasing via Neptun?


We offer laptops that we have selected specifically for the requirements of study and teaching. In the offer you will find high-quality models suitable for mobile school and study everyday life, which are configured sensibly and with foresight. The offered laptops come from the business assortment of the manufacturers and are often not available in the specially compiled configurations on the free market, or at least not at comparable conditions for end customers.

The laptop should serve you well for years. That's why HP and Lenovo laptops come with a 3-year, Europe-wide or international warranty. Apple and Microsoft laptops have a two-year warranty. Warranty extensions, such as accident protection or a warranty extension to four or five years can be purchased at reduced prices. 

If you have any technical problems or questions, our support team will help you via e-mail or in person at a Help Point. Should you ever have to send your laptop in for repair, we will provide you with a replacement unit.

As a Neptun customer, you can benefit from preferential support conditions: For our student customers and pupils, the first hour per support case is free of charge!

Furthermore, we offer general technical support, data migration, initial installation and disposal as well as replacement of hardware components. The offered services and the corresponding rates can be found here.

Our prices are fair. We do not compromise on the quality, features and warranty conditions of the laptops and tablets. Since we are a non-profit foundation, we can still keep the prices as low as possible.

Visit our Showroom

You can check out all the laptops on offer in the showroom. Just drop by on one of the following dates:

Showroom Zurich

12.08.24, 14:00 - 18:00

14.08.24, 14:00 - 18:00

and more...

Order Information

You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

Order Information

You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

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