The Projekt Neptun Bring your own Device (BYOD) offer

You will need a code to identify yourself as a pupil and to access the online stores. We communicate the code to the participating schools early each semester. They forward the code to the new students and their parents.

If you, as a student or parent, did not receive a code as part of the information about BYOD, send us an email with the admission/transfer/school confirmation and we will return the code to you immediately.

After entering the code on our website, you will be redirected to the online store of the commercial partner, where you can place your order as usual. Please note that for legal reasons you must be 18 years old to make a purchase. If you are younger, your parents can make the purchase for you.

HP & Lenovo

You order and pay your order at our sales partner Computacdenter TS GmbH. All laptop models from HP and Lenovo are available from our own warehouse and as long as stock lasts. The delivery takes place immediately after receipt of payment. Your package will be sent by A-Post and registered mail to the desired delivery address in Switzerland or Liechtenstein.

The following payment options are available: Prepayment, credit card (VISA and Master), TWINT, Postfinance Card. If you have chosen "prepayment" as payment method, you will receive the invoice in PDF format to the registered email address. It may take up to one business day before you receive the invoice. If you have not received an email, please check your SPAM mailbox. It usually takes up to another two business days for the payment to be posted.

It is "first come, first serve", your device will not be reserved between order placement and payment receipt if you choose the payment method "prepayment". It can happen that the desired model is sold out until the payment is received and we can no longer deliver it. For this reason, we recommend choosing one of the other payment methods.

Apple

You order and pay your order at our distribution partner DQ Solutions AG. Not all MacBook and iPad models are available from stock. Partly the stocks are small, therefore the availability from stock is "as long as stock lasts". Delivery will be made immediately after receipt of payment. Your package will be sent by A-Post and registered mail to the desired delivery address in Switzerland or Liechtenstein. If a MacBook or iPad model is sold out, it remains available for order, but you must currently expect a delivery time of two to six weeks.

The following payment options are available: Prepayment, credit card (VISA and Master), TWINT, Postfinance Card. If you have chosen "prepayment" as payment method, you will receive the invoice in PDF format to the registered email address. It may take up to one business day before you receive the invoice. If you have not received an email, please check your SPAM mailbox. It usually takes another two business days for the payment to be posted.

The laptops and tablets that are on offer will be published on this page and under hardware two weeks before the online stores open. 

During the regular Neptun Spring or Fall Wave, you can choose from a comprehensive range of laptops, tablets and peripherals. We offer select fixed-configuration laptop models from HP, Lenovo, and Microsoft, as well as the entire Apple MacBook and iPad lineup. However, not all devices are available from stock. To avoid any misunderstandings, please pay attention to the delivery time indicated for each device. If you are not sure, please ask. The offer will be posted under Hardware two weeks before the online stores open.

During the BYOD sales wave, which is open especially for you, the offer is very limited, as we would like to offer only laptop models that are available from our own stock. Since a majority of schools recommend Windows convertibles and laptops for purchase, you can choose between a few different laptop models from HP and Lenovo, which we have configured specifically for pupils and which are available from our own stock. In addition, selected MacBook Air and Pro configurations, which are particularly suitable for the performance requirements of pupils, as well as iPads, are available for order.

The HP and Lenovo laptop models remain available for order while stocks last: if a laptop model is sold out, we immediately remove it from the range. The MacBook Air and Pro models, as well as iPads remain available for order, even if the desired configuration is no longer available from stock. You will be informed by our sales partner about the availability and the expected delivery time.

Instead of iPads, pen tablets from Wacom can be ordered as accessories for Apple MacBooks or regular Windows laptops without touch/pen function in the online store of the Apple sales partner.

Please check your school's hardware recommendations before purchasing. Your school's recommendation is crucial. We recommend iPads or tablets in general as secondary devices, for note taking, in addition to a laptop.

Your laptop should serve you well for years. That is why HP and Lenovo laptops come with a 3-year warranty.

The third year is also included in the price of Apple MacBooks, more precisely in the configurations recommended by us (DQ CarePlan, CHF 99.-). In the first warranty year, you can handle warranty cases directly with Apple, in the second and third warranty year, the retailer is your contact person.

iPads come with Apple's one-year warranty, and the second warranty year is covered by the retailer. Samsung tablets come with a two-year warranty.

If you need assistance with a warranty claim or support after the warranty has expired, we will be happy to help you via email or at the Help Points ETH Zurich, University of Basel, University of Lucerne and Hochschulzentrum vonRoll in Bern.