What is the benefit of purchasing via Projekt Neptun?
We offer Lenovo laptops, which we have specifically selected for the requirements of study and teaching. In the offer you will find high-quality models suitable for mobile school and study everyday life, which are configured sensibly and with foresight. The offered laptops come from the business range and are often not available in the specially compiled configurations on the free market, or at least not at comparable conditions for end customers.
Your laptop should serve you well for years. That's why Lenovo laptops come with a 3-year international Lenovo Premier Support warranty. You can find Lenovo's exact warranty conditions here.
In the online store of the distribution partner, you can also find warranty extensions at a discounted price. For example, you can add an accidental damage protection extension or a warranty extension to 5 years to your device.
If you have any technical problems or questions, our support team will help you via e-mail or in person at a Help Point. Should you ever have to send your laptop in for repair, we will provide you with a replacement unit.
As a Neptun customer, you can benefit from preferential support conditions: For our student customers and pupils, the first hour per support case is free of charge!
Furthermore, we offer general technical support, data migration, initial installation and disposal as well as replacement of hardware components. The offered services and the corresponding rates can be found here.
Convertibles
With a convertible laptop you get the best of both worlds. A stable device with a good keyboard and a tablet with touch and pen input for notes.
Clamshell laptops
The classic laptop, stable and well suited for working in any situation.
Workstations
Workstations are equipped with powerful processors and professional graphics cards and are particularly suitable for technical courses that use CAD and 3D visualization software in the course of their studies.
Order Information
You can track the order status of your laptop in our distribution partner's customer account. For HP and Lenovo you can access your customer account here. Apple orders can be tracked here. Samsung orders can be viewed in your customer account on the Samsung website.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.