With us, you benefit from the following discounts on the price at Apple Switzerland:
- For students, pupils, apprentices, employees and institutions in the education sector:
- 15 % discount on our recommended MacBook Air & Pro configurations.
- 13 % on all other MacBook Air & Pro configurations (your chosen configuration in the DQ Solutions shop).
- For alumni:
- 12 % discount on our recommended MacBook Air & Pro configurations.
- 10 % off all other MacBook Air & Pro configurations (your chosen configuration in the DQ Solutions shop).
The discount is already included in the displayed prices.
Exclusively for first-semester students at HF, FH, PH & ETH Zurich
For all other customers who are not eligible to order during the Pre-Wave, the Neptun Wave Autumn starts on August 31, 2026. Various offers are also available outside the Waves.
What is the benefit of purchasing via Projekt Neptun?
In the online store of our distribution partner DQ Solutions, the following warranty extension is already selected for our recommended configurations:
- CarePlan warranty extension to 3 years for CHF 99.-
ATTENTION: The option "CarePlan Garantieverlängerung auf 3 J. für MacBook" must be selected if you want to benefit from the warranty extension. Without DQ Care Plan your MacBook has 1 year Apple warranty plus 1 year statutory warranty. We generally recommend purchasing the warranty extension.
This is a bring-in warranty that is valid worldwide. You can only get the CarePlan at such a low price if you buy it at the same time as your device. The warranty extension can also be deselected.
On our website, the prices of the recommended MacBook models are shown with and without this warranty extension.
If you have any technical problems or questions, our support team will help you via e-mail or in person at a Help Point. Should you ever have to send your laptop in for repair, we will provide you with a replacement unit.
As a Neptun customer, you can benefit from preferential support conditions: For our student customers and pupils, the first hour per support case is free of charge!
Furthermore, we offer general technical support, data migration, initial installation and disposal as well as replacement of hardware components. The offered services and the corresponding rates can be found here.
Further information about the offer
Yes, a trade-in of your old, running Apple MacBook is possible and the offer can be cumulated with the Neptun discount.
The trade-in offer is only valid for the purchase of a new MacBook Air or MacBook Pro. The trade-in offer cannot be applied to the purchase of a Mac (desktop) or an iPad.
This is how you proceed to claim the trade-in offer at the same time you order your new MacBook:
- DQ Solutions will buy your old Apple MacBook if it meets the conditions.
- The conditions and the "purchase tool" to calculate the approximate residual value of your old Apple MacBook can be found here.
- In addition to the order confirmation, you will receive a separate trade-in email listing your devices for the trade-in and explaining the process for trade-in in-store or by mail.
- With the delivery of your new Apple MacBook, you will receive a shipping label and a form to return your old Apple MacBook to DQ Solutions.
- After the technical inspection, DQ Solutions will inform you via email about the final residual value and you will decide whether you want to accept the offer.
- If you accept the offer, DQ Solutions will refund the residual value/amount directly to your bank account, if you decline the offer, your old Apple MacBook will be returned to you.
Important: The residual value calculated via the website is intended as a guideline for your orientation. The final amount will be determined after the technical inspection. The calculation is based on daily prices, so you should send your old Apple device to DQ Solutions within 7 days.
Despite generous pre-orders, not all MacBook and iPad configurations are available from stock. If we have to order a configuration or keyboard language for you, we assume a delivery time of about 4 to 8 weeks. This is an approximate figure, as we are currently unable to make any more accurate predictions.
Therefore: All configurations and keyboard languages are available for order until the end of the Spring Wave, but you may have to be patient until delivery.
All MacBook configurations that Apple has on offer are available for order. Other keyboard languages, e.g. US-EN, DE, FR, IT, Pinyin are also available. If your MacBook configuration is not listed with the desired keyboard language in the shop, order it with the available keyboard language and add in the comment field which keyboard language you actually want to order. The distributor will contact you with availability and delivery time information.
Visit our Showroom
You can check out all the laptops on offer in the showroom. Just drop by on one of the following dates:
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.