Neptun Wave Fall 2021

6 September - 4 October

Neptun Wave Fall 2021

6 September - 4 October

Neptun customers can download a full version of Sophos Anti-Virus and the Langmeier Backup solution free of charge.

You will need two things: a user account on our website and a download code

  1. Click on register in the top right-hand corner or, if you already have an account, log in. Newly registered customers will receive an e-mail with an activation link to activate the user account. If you do not receive the email immediately, please check your spam folder. If it is not there either, please contact us via email.
  2. If you have purchased an Apple, HP, or Lenovo laptop, you will receive the download code via email from the distribution partner once your laptop is shipped. If you have purchased a Microsoft Surface Pro or Intel® NUC, you can send us your proof of purchase via email to receive the download code.

Log in, select the Download Server option and follow the instructions.

Sohos and Big Sur: Work in Progress


Sophos released a Big Sur-compatible version at the end of the first week of March, but it is still buggy. We are in contact with ETH IT Services to test this version and adapt our installation instructions accordingly. You can sign up here to be informed as soon as the compatible download is available.

16. 3. 2021

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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