Neptun Wave Spring 2021

15 February - 15 March

Neptun Wave Spring 2021

15 February - 15 March

Neptun customers can download a full version of Sophos Anti-Virus and the Langmeier Backup solution free of charge.

You will need two things: a user account on our website and a download code

  1. Click on register in the top right-hand corner or, if you already have an account, log in. Newly registered customers will receive an e-mail with an activation link to activate the user account. If you do not receive the email immediately, please check your spam folder. If it is not there either, please contact us via email.
  2. If you have purchased an Apple, HP, or Lenovo laptop, you will receive the download code via email from the distribution partner once your laptop is shipped. If you have purchased a Microsoft Surface Pro or Intel® NUC, you can send us your proof of purchase via email to receive the download code.

Log in, select the Download Server option and follow the instructions.

Support via Chat & Video

Are our Help Points too far away? We are testing the support via chat and video until the end of October! More information including chat times can be found here

16. 10. 2020

Questions about order & delivery?

Are you still waiting for your order? You can find all information including the estimated delivery time in the customer account of the respective distribution partner. If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung product, you can view your order and delivery time here. If you have ordered an Apple, you can view your order and delivery time here

29. 9. 2020

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, UNIBAS and UNILU are there for you. If you need technical support, contact us via e-mail to make an appointment.

30. 9. 2020
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