Manufacturer Support
Please contact the manufacturer for all warranty claims. Select the manufacturer of your device below and follow the instructions. If you need assistance in filing a warranty claim, please contact us by phone during Help Point opening hours or at any time by e-mail.
Order, Delivery Time
You can track the order status of your laptop in our distribution partner's customer account. For HP, Lenovo and peripherals you can access your customer account here. Apple orders can be tracked here. More information about delivery time can be found in the latest blog article.
24. 9. 2021
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
30. 9. 2020