Manufacturer Support
Please contact the manufacturer for all warranty claims. Select the manufacturer of your device below and follow the instructions. If you need assistance in filing a warranty claim, please contact us by phone during Help Point opening hours or at any time by e-mail.
Sohos and Big Sur: Work in Progress
Sophos released a Big Sur-compatible version at the end of the first week of March, but it is still buggy. We are in contact with ETH IT Services to test this version and adapt our installation instructions accordingly. You can sign up here to be informed as soon as the compatible download is available.
16. 3. 2021
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
30. 9. 2020