Manufacturer Support
Please contact the manufacturer for all warranty claims. Select the manufacturer of your device below and follow the instructions. If you need assistance in filing a warranty claim, please contact us by phone during Help Point opening hours or at any time by e-mail.
Questions about order & delivery?
Are you still waiting for your order? You can find all information including the estimated delivery time in the customer account of the respective distribution partner. If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung product, you can view your order and delivery time here. If you have ordered an Apple, you can view your order and delivery time here.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.