Manufacturer Support
Please contact the manufacturer for all warranty claims. Select the manufacturer of your device below and follow the instructions. If you need assistance in filing a warranty claim, please contact us by phone during Help Point opening hours or at any time by e-mail.
Support is available
We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.
17. 3. 2020
Delivery Information
In the current Wave we unfortunately have to expect longer delivery times. More about this in our blog post. Last updated April 2.
8. 2. 2020
Projekt Neptun Account
You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.
2. 9. 2019