Manufacturer Support
For all warranty related issues of your Neptun devices please contact the manufacturer directly. Select the manufacturer of your device below and follow the step-by-step instructions. For direct assistance with manufacturer warranty contact us during our Help Point office hours.
Projekt Neptun Account
You don't need an account at Projekt Neptun to order. Find out here why an account will still be useful in the future.
Questions about invoice and delivery?
For HP, Lenovo and peripherals
call 041 318 40 00 or write an e-mail to our distribution partner.
For Apple orders
call 058 225 52 77 or write an email to our distribution partner.
You can track Microsoft orders in your Microsoft Store account.
Order Information
New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page.