Neptun Wave Fall 2019

2 September - 30 September

Neptun Wave Fall 2019

2 September - 30 September

Warranty Information

Both Intel® devices, the NUC and the Compute Stick are covered by a three year bring-in warranty. In case of a hardware defect please contact Axxiv to claim your warranty.

Phone : 0900 85 28 28 (CHF 2.50 / min)

Email: support@ltec-service.ch

You can also use the registration form.

Use the product warranty check to retrieve the warranty status of your device.

Return / Exchange

Please contact Axxiv prior to a return or exchange of the device.

 

 

Apple Battery Recall Program

Apple has determined that, in a limited number of 15-inch MacBook Pro units sold between September 2015 and February 2017, the battery may overheat and pose a fire safety risk. Product eligibility is determined by the product serial numberReturns can be processed at all Apple dealers or at DQ Solutions at the Neptun Help Point ETH Zurich Hönggerberg.

3. 7. 2019

Order Information

New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page

8. 2. 2018

Projekt Neptun Account

You don't need an account at Projekt Neptun to order. Find out in this article why an account will still be useful in the future.

3. 9. 2018

Battery recall program from HP

The HP laptops ProBook 440 G4 and ZBook Studio G3 offered in 2016/17 could be affected by a battery recall. Check your battery using this website.

28. 1. 2019