Samsung Support


Samsung tablets, cell phones and smartwatches are covered by a two-year bring-in warranty that is valid throughout Europe. The warranty for included accessories, wearables and batteries is shorter.

Samsung Mobile Support: https://www.samsung.com/ch/support/

Warranty information: https://www.samsung.com/ch/support/warranty/

Report a warranty claim: https://www.samsung.com/ch/support/reparatur-service/

All Samsung memory products come with a standard two-year warranty. Please contact our sales partner directly for warranty claims.

For products purchased up to and including spring 2021:

Computacenter TS GmbH
Luzernerstrasse 52c
6025 Neudorf

Tel +41 41 318 40 00
ch.sales.ts@computacenter.ch

 For products purchased from fall 2021:

Dealplanet.ch is an offer of:
sideoutSPORT GmbH
Seestrasse 26
6373 Ennetbürgen

info@dealplanet.ch

 For products purchased from spring 2022:

SunnyBase is an offer of:
Antevi GmbH
Längenstrasse 35
8964 Rudolfstetten

mail@sunnybase.ch / sunnybase.ch

Visit our Showroom

You can check out all the laptops on offer in the showroom. Just drop by on one of the following dates:

Showroom Zurich

12.08.24, 14:00 - 18:00

14.08.24, 14:00 - 18:00

and more...

Order Information

You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

Order Information

You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

Need Help?