Headphones Support
All headphones come with a standard two-year warranty. Please contact our distribution partner K55 GmbH directly for warranty claims:
K55 GmbH
http://www.K55.ch
info@k55.ch
Universitätsstrasse 13
8006 Zürich
Phone 044 500 11 00
For returns, exchanges and refunds of Sennheiser headphones purchased up to and including spring 2019, please contact our distribution partner Computacenter TS GmbH via email.
Order Information
You can track the order status of your laptop in our distribution partner's customer account. For HP and Lenovo you can access your customer account here. Apple orders can be tracked here. Samsung orders can be viewed in your customer account on the Samsung website.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.