All headphones come with a standard two-year warranty. Please contact our distribution partner K55 GmbH directly for warranty claims:

K55 GmbH
Universitätsstrasse 13
8006 Zürich
Phone 044 500 11 00

For returns, exchanges and refunds of Sennheiser headphones purchased up to and including spring 2019, please contact our distribution partner Computacenter TS GmbH via email



Jobs available!

We are looking for a working student as Deputy Support Coordinator (50-60%) and a Head of Relations, Marketing and Media (80-100%). You can find more details about the position here. Apply now or share the job description with your friends!

10. 11. 2023

Order Information

You can track the order status of your laptop in our distribution partner's customer account. For HP and Lenovo you can access your customer account here. Apple orders can be tracked here. Samsung orders can be viewed in your customer account on the Samsung website.

19. 9. 2022

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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