Headphones Support
All headphones come with a standard two-year warranty. Please contact our distribution partner K55 GmbH directly for warranty claims:
K55 GmbH
http://www.K55.ch
info@k55.ch
Universitätsstrasse 13
8006 Zürich
Phone 044 500 11 00
For returns, exchanges and refunds of Sennheiser headphones purchased up to and including spring 2019, please contact our distribution partner Computacenter TS GmbH via email.
Questions about order & delivery?
Are you still waiting for your order? You can find all information including the estimated delivery time in the customer account of the respective distribution partner. If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung product, you can view your order and delivery time here. If you have ordered an Apple, you can view your order and delivery time here.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.