Sennheiser Support
Warranty Information
2 year Standard warranty. Claim your warranty with Sennheiser:
Sennheiser (Schweiz) AG
In der Luberzen 29
8902 Urdorf
+41 44 751 75 75
In case of a hardware defect please contact Sennheiser Service Center (Schweiz) to claim your warranty.
Return/Exchange
For returns, exchanges and refunds please contact Pathworks GmbH via email.
Save the Date
Save the date for the Neptun Wave Fall, we will reopen the online shop on September 3, 2018! If you urgently need a laptop before this date, we have a small stock of Windows-laptops from past Neptune Waves.
Demo Days Scheduled
This autumn we will once again be touring the whole of Switzerland. Meet us at one of the 20 locations, for the first time also in the canton of Graubünden.
Order Information
New at Projekt Neptun and not sure if you are eligible to order? Please go to order information or the FAQ section to find answers to your questions. If you still need to contact us please do so via e-mail or our Facebook page.