Neptun Wave Spring 2021

15 February - 15 March

Neptun Wave Spring 2021

15 February - 15 March

If you have questions about your subscription or the corresponding invoice, please do not contact Swisscom directly.

Some of the call center staff are not informed about the promotion via Projekt Neptun and will refer you back to us.

Please klick the "Need Help?" button on the right and write us an email with the mobile number concerned and an email address where we can reach you. We will forward your request to the responsible team at Swisscom. Swisscom will then get back to you after processing your request. 

Please note that we have no influence on the processing time or Swisscom's systems and can only assist you, but cannot resolve your request personally. Thank you for your understanding.

Projekt Neptun x Swisscom offers 

  • Fall 2017: 50% discount on the inOne XTRA mobile M for 24 months, for all new customers under 26 years of age*
  • Spring 2018: 50% discount on the inOne XTRA mobile S, M and L for 12 months, for all new customers under 26 years of age*
  • Fall 2018: 50% discount on the inOne XTRA mobile S, M and L for 12 months, for all new customers under 26 years of age*
  • Spring 2019: 50% discount on the inOne XTRA mobile basic or go for 24 months, for all new customers under 26 years of age*

* The offer expires with the 26th birthday. The promotion is active until this date. Minimum contract duration 24 months.

Questions about order & delivery?

Are you still waiting for your order? You can find all information including the estimated delivery time in the customer account of the respective distribution partner. If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung product, you can view your order and delivery time here. If you have ordered an Apple, you can view your order and delivery time here

29. 9. 2020

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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