Neptun Wave Fall 2020

31 August - 28 September

Neptun Wave Fall 2020

31 August - 28 September

Neptun customers who are experiencing problems with their Neptun devices may contact us by e-mail or by phone (+41 44 632 72 00). 

If we cannot solve your problem by phone or e-mail, visit one of our Help Points in person during the opening hours. Projekt Neptun runs Help Points in Basel, Lucerne and Zürich. Please note that not all services are available at all locations.

Support is available

We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.

 

17. 3. 2020

Delivery Information

In the current Wave we unfortunately have to expect longer delivery times. More about this in our blog post. Last updated April 2.

8. 2. 2020

Projekt Neptun Account

You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.

2. 9. 2019