Neptun Wave Fall 2021

6 September - 4 October

Neptun Wave Fall 2021

6 September - 4 October

You can find our Help Points at the University of Basel, the PHBern, the University of Lucerne and the ETH Zurich Center and Hönggerberg. If you do not live or study near a Help Point, we can support you via remote maintenance software.

Due to the current measures it is not possible to get support without an appointment. Please contact us (klick on "Need Help?" and then "Open a Support Ticket") to book an appointment.

Please note that we cannot provide telephone support and not all support services are available at all locations.

Sohos and Big Sur: Work in Progress


Sophos released a Big Sur-compatible version at the end of the first week of March, but it is still buggy. We are in contact with ETH IT Services to test this version and adapt our installation instructions accordingly. You can sign up here to be informed as soon as the compatible download is available.

16. 3. 2021

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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