Neptun Wave Spring 2021

15 February - 15 March

Neptun Wave Spring 2021

15 February - 15 March

You can find our Help Points at the University of Lucerne, the University of Basel and the ETH Zurich Zentrum and Hönggerberg. If you do not live or study near a Help Point, we can support you via remote maintenance software.

You can also spontaneously walk past a Help Point during the opening hours indicated. We recommend that you inquire by telephone shortly before you visit the Help Point whether the support employee has time for your case or whether you have to expect waiting times: +41 44 632 72 00. 

Please note that we cannot provide telephone support and not all support services are available at all locations.

Questions about order & delivery?

Are you still waiting for your order? You can find all information including the estimated delivery time in the customer account of the respective distribution partner. If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung product, you can view your order and delivery time here. If you have ordered an Apple, you can view your order and delivery time here

29. 9. 2020

Help Point : Please book an appointment

Our support staff at the Help Points ETHZ, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.

30. 9. 2020
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