Lernoullianum
Meeting Room Lower Floor / U1.001
4003 Basel
Please follow these directions to find the helppoint.
We are available online Monday through Friday. Please open a support ticket if you have technical problems with your laptop. To do so, click on "Need help?" on the right and then select "Open a support ticket". We will get back to you within 24 hours.
Our support staff is not on-site at fixed opening hours as we do not offer walk-in support. We will arrange an individual appointment with you. Please note that you need a confirmed appointment for on-site support at the Help Point.
Opening Hours
| Friday | 09:00 - 11:00 |
Jobs available!
We are looking for a working student as Deputy Support Coordinator (50-60%). You can find more details about the position here. Apply now or share the job description with your friends!
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
Jobs available!
We are looking for a working student as Deputy Support Coordinator (50-60%). You can find more details about the position here. Apply now or share the job description with your friends!
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.