Self Support
Select the manufacturer of your laptop to learn how to solve the most common technical problems by yourself. If the technical problems cannot be solved by the suggested measures, send us an email with a description of the problem, the steps you have already taken and the serial number of your laptop.
Support is available
We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.
17. 3. 2020
Projekt Neptun Account
You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.
2. 9. 2019