Due to the current memory shortage, we are currently observing significant price increases and limited availability of laptops. For the Neptun Wave for upper secondary school students from June 8 – July 6, 2026, we have sufficient devices in stock to ensure stable pricing and delivery before the first day of school. You can find more information about the current situation on this page.
Self Support
Select the manufacturer of your laptop to learn how to solve the most common technical problems by yourself. If the technical problems cannot be solved by the suggested measures, send us an email with a description of the problem, the steps you have already taken and the serial number of your laptop.
Visit our Showroom
You can check out all the laptops on offer in the showroom. Just drop by on one of the following dates:
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.
Order Information
You can track the order status of your laptop in our distribution partner's customer account. You can find information on this in the FAQ.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.