Self Support Microsoft
Find the serial number of your Surface and check the warranty. All Surface products have a two-year basic warranty, valid in Switzerland only. - Find serial number - Check warranty You can find out how to file a warranty claim with Microsoft here.
In the following links you will find instructions on how to find your serial number and how to check your warranty. All Surface products have a two-year basic warranty, valid in Switzerland only.
You can find out how to file a warranty claim with Microsoft here.
If your Surface stops responding or crashes, try the following methods to fix the problem.
Data loss can occur at any time and for various reasons. We therefore recommend that you back up your data regularly.
We propose that you backup your data or system with Langmeier Backup, a professional solution for Windows.
Neptun customers can use Langmeier Backup for free. Create a user account here and follow the instructions.
You can find more tips on data backup on the ETH IT Security website: Protect your brainwork.