Neptun Software Service
Sophos Antivirus "end of life"
The antivirus software "Sophos Antivirus" recommended so far by Projekt Neptun reaches "end of life" in the middle of 2023 and will not be supported thereafter.
We recommend you to use the integrated security of Windows and Apple in combination with an ad blocker (e.g. uBlock Origin for Windows or AdGuard for Mac).
Neptun customers can download a full version of the Langmeier backup solution for Windows for free.
You need a download code. which will be sent to you by the distribution partner after your order has been shipped.
- If you have purchased a Microsoft Surface Pro, HP or Lenovo laptop, you will receive the download code via email from the distribution partner once your laptop is shipped.
Jobs available!
We are looking for a working student as Deputy Support Coordinator (50-60%) and a Head of Relations, Marketing and Media (80-100%). You can find more details about the position here. Apply now or share the job description with your friends!
Order Information
You can track the order status of your laptop in our distribution partner's customer account. For HP and Lenovo you can access your customer account here. Apple orders can be tracked here. Samsung orders can be viewed in your customer account on the Samsung website.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.