Intel® NUC Support
Warranty Information
Intel® NUC devices are covered by a three year bring-in warranty. In case of a hardware defect please contact our distribution partner Axxiv to claim your warranty.
Phone : 0900 85 28 28 (CHF 2.50 / min)
Email: support@ltec-service.ch
Use the product warranty check to retrieve the warranty status of your device.
Return / Exchange
Please contact Axxiv prior to a return or exchange of the device.
Sohos and Big Sur: Work in Progress
Sophos released a Big Sur-compatible version at the end of the first week of March, but it is still buggy. We are in contact with ETH IT Services to test this version and adapt our installation instructions accordingly. You can sign up here to be informed as soon as the compatible download is available.
Help Point : Please book an appointment
Our support staff at the Help Points ETHZ, Bern vonRoll, UNIBAS and UNILU are there for you. If you need technical support, contact us via email to make an appointment.