Intel® NUC Support
Warranty Information
Intel® NUC devices are covered by a three year bring-in warranty. In case of a hardware defect please contact our distribution partner Axxiv to claim your warranty.
Phone : 0900 85 28 28 (CHF 2.50 / min)
Email: support@ltec-service.ch
You can also use the registration form.
Use the product warranty check to retrieve the warranty status of your device.
Return / Exchange
Please contact Axxiv prior to a return or exchange of the device.
Support is available
We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.
Projekt Neptun Account
You don't need a user account at Projekt Neptun to order. Why an account will be useful in the future is explained in this blog article.