We are in the last days of the Fall Wave. The shops will close on Monday, September 28 at midnight and you can still order until the last second! However, we are currently expecting slightly longer delivery times. We are placing reorders daily and our stocks will slowly fill up again starting next week. We update the expected delivery times several times a week in the corresponding blog article.
If you urgently need a laptop and can't wait a few weeks for one of the current devices, check out Neptun Compatibles. Here you can find laptop models from past Neptun Waves that are available from stock. After ordering and payment, these devices are delivered within 1-2 days!
Questions about your order & delivery?
If you have ordered an HP or Lenovo laptop, HP printer, Dell monitor, 3Dconnexion or Samsung products, please call 041 318 40 00 or send an email to our distribution partner Computacenter TS GmbH. For Apple orders, please call 058 225 52 77 or send an email to our sales partner DQ Solutions AG. You can track Microsoft Surface orders in your Microsoft Store account. You can contact yallo via chat or customer account.
Laptop Exhibition
There will be NO Demo Days this semester. From now on you can have a look at (almost) the whole laptop exhibition at our Help Point ETH Zurich Hönggerberg Campus. Directions and opening hours can be found here.
Support is available
We can still offer most support services via remote support. For emergencies that cannot be solved remotely, our Help Point at ETH Zurich is still open. In both cases, advance reservation by e-mail is mandatory.