We are testing the support via chat until the end of October!
Our support staff is available on
- Monday between 3 p.m. and 6 p.m.
- Wednesday between 3 p.m. and 6 p.m.
- Friday between 10 a.m. and 1 p.m.
online. Contact us if you have a technical problem with your laptop and need assistance. If we cannot solve the problem via chat, we will arrange a video call for further remote support.
We attach great importance to competent and fast technical support if you ever have a problem with your laptop, monitor, printer or other accessories.
Information about support fees can be found here.
Technical problems with your laptop? Learn how to fix the most common technical problems on your own.
The advice under "Self Support" did not solve the problem? Get support via e-mail or directly at the Help Point.
Would you like to receive technical support directly from the manufacturer, get information about your device or register a warranty case? Here you will find the necessary information.